Shah Palace Luxury Museum Hotel

Our stay at Shah Palace Luxury Museum Hotel in Baku was nothing short of extraordinary. From the moment we arrived until the day we checked out, everything exceeded our expectations. Upon arrival, we were greeted warmly by the front desk staff, who were not only professional but genuinely friendly and attentive. To our delight, they upgraded us to a larger room at no extra cost after we mentioned wanting a bigger shower space. This level of attentiveness and hospitality truly set the tone for our stay. The room itself was immaculate, with every detail carefully thought out. The decor was a perfect blend of elegance and modern comfort, offering a true sense of luxury. The bed was incredibly comfortable, and the room was spacious, with every amenity we could have asked for. The cleanliness was impeccable, making us feel at ease and completely at home. The bathroom, particularly the upgraded shower, was stunning—spacious, spotless, and with excellent water pressure. It felt like a mini spa experience each time we used it. The visual ambiance throughout the hotel was another highlight. The interior design exuded sophistication, with warm lighting, tasteful artwork, and beautifully maintained common areas. The hotel captured the essence of Baku’s rich culture while providing a modern and luxurious atmosphere. The staff truly went above and beyond at every interaction, from accommodating our requests to providing insightful recommendations about the local area. Whether it was housekeeping, reception, or dining staff, everyone was polite, efficient, and genuinely eager to make our stay memorable. Overall, the Hotel offers a seamless experience from start to finish. The attention to detail, exceptional service, and thoughtful upgrades made our stay truly unforgettable. We highly recommend this hotel to anyone visiting Baku and can confidently say we will return. Thank you to the entire team for making our trip perfect!

Staff at the reception were very friendly and helpful, gave us travel tips, helped with luggage, and made us feel welcomed overall. Breakfast was good, and once again a shout out to the attentive staff at the buffet. The ambience is gorgeous, rooms spacious with art-deco interiors. location is perfect, close to the old city walls and double gate.

The hotel was v.comfortable,location v.convenient,but the best part was the v.helpful n cheerful staff. Pervin at the reception desk is so helpful,besides being v.efficient. He could handle our busload of 20 with a smile n efficiency n at all times willing to help us with our queries n problems. So also the staff in the cafeteria at breakfast hour. V.energetic,helpful n hospitable. I would most definitely recommend this place to family n friends

The location is excellent. And the decor in the public spaces of the hotel is amazing. The atrium is world class. Unfortunately, I missed breakfast so I cannot comment. Front desk staff fantastic. They were very accommodating for my request for late checkout. And the room is big and attractive. I would return to this hotel.

Great Location, spacious room, I booked room with balcony opening towards old city gate, temperature well controlled at below zero, nice selection of breakfast, staff was helpful whenever we asked for something. I booked for a night at beggining to see if all goes well and then extended for the whole duration. Hammam and sauna available for guests, gym has basic machines which is fine as u don't need to exercise at a tourist city 🙂.