Shah Palace Luxury Museum Hotel

Our stay at Shah Palace Luxury Museum Hotel in Baku was nothing short of extraordinary. From the moment we arrived until the day we checked out, everything exceeded our expectations. Upon arrival, we were greeted warmly by the front desk staff, who were not only professional but genuinely friendly and attentive. To our delight, they upgraded us to a larger room at no extra cost after we mentioned wanting a bigger shower space. This level of attentiveness and hospitality truly set the tone for our stay. The room itself was immaculate, with every detail carefully thought out. The decor was a perfect blend of elegance and modern comfort, offering a true sense of luxury. The bed was incredibly comfortable, and the room was spacious, with every amenity we could have asked for. The cleanliness was impeccable, making us feel at ease and completely at home. The bathroom, particularly the upgraded shower, was stunning—spacious, spotless, and with excellent water pressure. It felt like a mini spa experience each time we used it. The visual ambiance throughout the hotel was another highlight. The interior design exuded sophistication, with warm lighting, tasteful artwork, and beautifully maintained common areas. The hotel captured the essence of Baku’s rich culture while providing a modern and luxurious atmosphere. The staff truly went above and beyond at every interaction, from accommodating our requests to providing insightful recommendations about the local area. Whether it was housekeeping, reception, or dining staff, everyone was polite, efficient, and genuinely eager to make our stay memorable. Overall, the Hotel offers a seamless experience from start to finish. The attention to detail, exceptional service, and thoughtful upgrades made our stay truly unforgettable. We highly recommend this hotel to anyone visiting Baku and can confidently say we will return. Thank you to the entire team for making our trip perfect!

Stunning hotel with spectacular traditional Azerbaijani interior design. Felt like living in an actual palace. Artefacts all over and even in the floor. Massive room. Nice Turkish bath. And the staff were excellent. I'd like to name Bakhtiyar as someone who was very helpful and welcoming. And also the guy at the reception who I did not get the chance to get his name. He had black hair if that helps. I stayed from 30/05/25 to 31/05/25. They were both interested in hearing about my solo trip to Azerbaijan. Great hotel. Great country. I have been telling others about this place. 

A very nice hotel with rooms that have a charming historical atmosphere. The staff was kind and attentive, and we enjoyed breakfast on the terrace with a beautiful view of the old city. The hotel is conveniently located at the entrance to the historic city and not far from the shopping area, restaurants, and the seaside promenade. We booked the private spa zone for two hours, which included access to the sauna and Turkish bath. Everything was very clean and well-maintained. We arranged a taxi from the airport via Booking.com for €15 (approximately 30 manat), which we paid in advance. For our return to the airport, we used the metro and then changed to bus. The total cost with a Baku Card was 4 manat for two people, and one card can be used for multiple passengers.

The hotel truly is a museum in its own right with a beautiful courtyard filled with archaeological artefacts. Our room was also impressive, including a terrace from which the Maiden Tower was visible. Reception staff were all super helpful, storing our bags while we took a trip to Sheki. Location in Baku Old Town is hard to beat, all the sights are within easy walking distance, and it’s also a short walk down to the seafront boulevard. Would definitely recommend.

The location is just right. Nizami street is 5 minutes away and so are many cafés lined in old Baku city which are close to the hotel. Spacious rooms and a good breakfast were also a plus. Must mention Turan at the front desk who was prompt in providing us an early check in, Arzu at the restaurant who was cheerful and helpful and Baktiyar, the bell boy who was also very helpful when there was some confusion about our luggage. All in all, we had a great stay.